WELCOME BACK! We are excited to announce that Bio Integrative Health Center Intl. (BIHCI) is in the process of fully re-opening with regular office hours of Tuesday-Saturday, from 9 am to 4:30 pm starting July 7th. We are accepting new patients and will continue to provide you services via telemedicine (video or phone visit) if you would like to be seen from your home.
As we adjust our processes and office flow to support recommendations by the CDC, we ask for your patience and understanding as we move through different phases of complying with the guidelines.
Here’s what you can expect from BIHCI during this phase of re-opening.
- Our providers will be alternating work schedules to provide access to care while allowing for social distancing.
- Patients and staff will be required to wear masks (cloth or surgical) while in the office unless asked to take them off by staff during the appointment.
- We have rearranged IV Treatment rooms and other workspaces to help with social distancing.
- If you need assistance during your visit, we ask that the person who brings you in waits in his/her car until your appointment is over to help us limit the number of people in the clinic at any one time.
- If you have a caregiver who needs to attend the visit with you, he or she will also need to wear a mask. Please inform the staff if this is the case.
- Upon arrival, each patient (and caregiver, if there is one) will have their temperature taken and may be asked specific COVID-19 screening questions.
- We will gather information through as many contactless ways as possible and will establish handwashing protocols for everyone.
- In order to manage the social distancing CDC guidelines, we ask our clients to call ahead to make an appointment. At this time we are not able to take Walk-In clients. Please call for an appointment.
- We will communicate any changes as we move through this process. Please let us know the best way to share the information with you.
If you are interested in finding out more about telehealth visits or scheduling a telehealth appointment, please reach out to someone in our office. If we determine that a video visit is best for you, we will provide instructions on how to prepare and begin a video visit.
We look forward to seeing you and hope this finds you well.
Sincerely,
Dr. Ibarra and your BIHCI Care Team
